Shipping and payment

All prices include the statutory VAT. We calculate the shipping costs as follows:

The delivery & return takes place in Germany free of charge for all wool products via DHL. For our wool care products the following provisions apply: Free shipping fee of 3,95 €, if only one wool care product is in the shopping cart. Once a second care product or any other product is added to the shopping cart, shipping is free again.

The shipping costs for a delivery to EU countries via DHL are €9.95 and apply to the following countries:

Austria,Belgium, Netherlands, Czech Republic, Denmark, France, Italy, Luxembourg, Poland, Ireland, Finland, Portugal, Spain, Sweden, Bulgaria, Estonia, Greece, Hungary, Latvia, Lithuania, Romania, Slovakia, Slovenia, Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus

Shipping costs to non-EU countries via DHL are €19.95 plus shipping costs Customs & Taxes! (The processing is with the buyer!)

Liechentenstein, Switzerland, United Kingdom

If no other period is specified in the respective offer, the delivery of the goods in Germany will take place within 2 - 5 days after conclusion of the contract (in the case of agreed advance payment after the time of your payment instruction). Please note that there is no delivery on Sundays and public holidays. If you have ordered items with different delivery times, we will ship the goods in a common shipment, unless we have made any different agreements with you. In this case, the delivery time is determined according to the item with the longest delivery time you have ordered.

Payment Terms

We offer the following proven payment methods:

Prepayment

For payments by prepayment, the order will be sent as soon as the amount to be paid has been received. This will be communicated to you in good time with the bank details in the confirmation email after your order in the shop.

Or here:

K. u. N. Schurwoll GmbH Sparkasse Westerwald-Sieg

BIC: MALADE51AKI

IBAN: DE61 5735 1030 0080 0815 99

In the case of payment method in advance, the order is reserved one week from receipt of the order. If no receipt of payment is made during this period, the order will be cancelled and released for shipment to other customers.

Paypal

With PayPal, we offer to pay for secure, easy and fast online. The bank and credit card data are only stored with Paypal and are not sent again over the Internet every time they are made. paypal.de

Purchase on account (PayPal Plus)

Pay conveniently and securely with the purchase on account through our partner "RatePay" (no PayPal account is required for this). The invoice will be sent to you by e-mail directly from our partner RatePay. You will then have 30 days to pay the bill. All payment transactions are handled via RatePay, you do not need a PayPal account.

The following criteria must be met in order to use the payment method "purchase on account" for your order:

- Over 18 years old - - Billing address is identical to private address - - The sending to a Packstation is not possible - - The order value in your shopping cart is less than 1000 € - - Order as a private customer, the payment method is not available for corporate customers - Once the order is completed, you will receive an order confirmation from us, the information about the shipping and payment. The invoice with payment request sends RatePay by email.